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DEKSI HelpDesk 2.1 207 Views Staff Rating:  4.5/5 DOWNLOAD BUY NOW ORDER INFO Price: $495.00 Expires: SCREENSHOT Click to Enlarge GENERAL INFO License: Shareware File Size: 11723 KB Homepage: Click Here STATUS Added: 07-21-2004 Modified: 08-12-2004 Downloads: 39 Rating: Not Rated Votes: 1 Rate Now Reviews: 0   Publishers Description: DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment. DEKSI HelpDesk strengthens relationships between an organization and its community of customers by providing: 1. Customer Service Helpdesk - to enter, track and resolve requests for assistance 2. Collaborative Proposals - to allow groups of customers to collaboratively influence and contribute towards the delivery of new products and/or services from the support organization. 3. Newsflashes and feedback - to communicate announcements and capture feedback. 4. FAQs knowledge base - to enable self-service assistance to common problems. 5. Discussion forum - for online communication, discussion and sharing of ideas. 6. Event driven E-mail notifications - to alert, inform, and prompt action. 7. Voting - to determine customer demand. Webmaster Tools: Link to this page: Add the following code to your web page to link to this page: (triple-click to select all) Add Rating system to your site: Follow this link to get the code that will allow your visitors to rate this product from your web site. Related Tags: There are no related tags for this product Category Placement: Home > Business > Support Systems Other products by this publisher. 1. DEKSI HelpDesk 2.1 2. DEKSI Mail 3.0 3. DEKSI Network Inventory 3.7 4. DEKSI Secure 2.0 5. Travel Times for Outlook 1.0 6. versaSRS HelpDesk 3.1.4 7. Zetafax 9.0 System Information: Install Support: Install and Uninstall OS Support: WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Linux,AS/400 Requirements: Java Runtime Environment 1.4 or higher Release Information: Release Date: 08-12-2004 Release Status: New Release Release Notes: ? COMMENTS (0) You must be a member to submit a review

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